Privacy Policy
Privacy Policy
Escabags Limited (ABN 36 641 106 827) (Escabags, we, us and our) is committed to safeguarding your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (Privacy Principles) and other applicable privacy laws and regulations. This Privacy Policy sets out how we collect, use, keep secure and disclose your personal information.
1. How we collect your personal information
1.1. The Privacy Act defines “personal information” as information or an opinion about an individual whose identity can be reasonably ascertained from the information or opinion.
1.2. Escabags may collect your personal information (e.g. names, contact details, addresses or business information) when you interact with us electronically or in person, visit our website, fill out forms or make a donation. We will only request your personal information when it is absolutely necessary.
1.3. The kind of personal information we collect depends on the nature of your interaction with us. You may choose to interact with us in a manner that requires Escabags to gather your personal information. For example, if you seek to become a stockist of Escabags, you are asked to provide your full name and/or business name, email address, delivery address and contact phone number. If you donate financially to Escabags, you are asked to provide additional information such as credit card information or bank account details to process your donation. In each case, Escabags collects only the information necessary or appropriate to fulfill the purpose of your interaction with us.
1.4. We may also collect and hold sensitive information of our employees, board members, volunteers and prospective employees, including but not limited to contact details, residential addresses, completed police checks, Working with Children Checks, professional qualifications and medical information.
2. Use and disclosure of your personal information
2.1. Escabags may use the personal information we have collected from you to:
- provide goods and services and related information to customers;
- process donations you make;
- send you information and updates about Escabags;
- confirm who you are when you contact us;
- respond to questions regarding our services;
- ask you for feedback to improve our services;
- respond to your comments, questions, feedback or concerns;
- analyse and report on our activities; and
- promote projects or events through direct marketing.
2.2. Escabags may disclose, as reasonably necessary, your personal information for the purpose for which it was collected. We will not disclose your personal information to any third parties without your consent, except where permitted or required under the Privacy Act.
2.3. We do not generally disclose personal information to overseas recipients. If circumstances arise where disclosure to an overseas recipient is necessary, we will inform you in advance and specify the country or countries where the recipient is located, ensuring that the recipient adheres to comparable privacy standards. We do not transfer personal information overseas without your consent, unless it is required by law or necessary to fulfill the services you have requested.
2.4. Escabags is committed to the security of your personal information. We will take all reasonable steps to ensure that personal information held by us is secure from any unauthorised access or disclosure. However, the transmission of your personal information is carried out at your own risk. We cannot guarantee security of any personal information that you transmit to or receive from us.
3. Access to and correction of personal information
3.1. Escabags will take reasonable steps to ensure that your personal information, which we collect, store, use and disclose, is accurate and up to date. To aid the effectiveness of this process, you are encouraged to notify us of any relevant changes to your personal information. This may include any information out datedness, inaccuracies, incompleteness or misrepresentation.
3.2. You have the right to access the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or outdated. To make a request, you can contact us using the details provided in this Privacy Policy.
4. Website
4.1. When you visit our website, we may collect general information including your server address, domain name, the date and time of visit to our site, the pages accessed, the previous sites visited, the browser type and browser language and one or more cookies that may uniquely identify your browser.
4.2. We may use cookies on our website which can be used to store your details and identify you when you revisit our site. Most web browsers automatically accept cookies, however, you can choose to reject cookies by amending your browser setting preferences. Rejecting cookies may hinder your ability to take full advantage of our website.
4.3. From time to time, our website may have links to third party websites that are not owned, cared for or controlled by us. These links are for your convenience only and do not automatically constitute endorsement or approval of these websites. Escabags is not responsible for the privacy practices or policies of these websites. We encourage our users to read the privacy policies of third party websites in order to be aware of how they collect, use, keep secure and disclose your personal information.
5. Anonymity and pseudonymity
5.1. In certain circumstances, you will have the right to remain anonymous or use a pseudonym when making a donation.
5.2. If you elect to not provide us with your personal information, we may not be able to contact you following your donation to, for example, provide you with a tax-deductible receipt or thank you.
6. Complaints about privacy
If you wish to complain about a breach by Escabags of its Privacy Policy or the Privacy Principles, or if you have any complaints about our Privacy Policy or privacy practices generally, please contact us using the details provided in this Privacy Policy. We will aim to consider and respond to your complaint promptly.
7. Contact us
For any questions, concerns, or requests relating to this Privacy Policy, please contact us as follows:
Escabags Ltd
Address: Unit 29, 5-11 Waynote Place, Unanderra NSW 2526
Email: hello@escabags.com
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. The most recent version will always be available on our website or by request.
Last updated: 16 September 2025
